Frequently Asked Questions

What is Flexible Learning?

Flexible Learning courses are online, open-enrollment credit courses. The coursework is self-paced as long as it is submitted on a consistent basis, such as weekly or bi-weekly, and the course is completed within 16 weeks of the enrollment date.

All of the Flexible Learning credit courses are offered online through the e-Learning management system called Canvas. The undergraduate credit courses offered are fully accredited by the Southern Association of Colleges and Schools Commission on Colleges. 

How do I enroll and view the course syllabus?

See a full list of our courses here. The course table is searchable and sortable and includes a link to the syllabus for each course.

How do I calculate tuition?

On the Courses page, click the link that says "Tuition & Fees" associated with your course of interest. The pop-up box includes an estimate of your tuition and fees. Tuition is also listed in the right column of each course profile. Notice that the price is per credit.

Calculate tuition:

  1. Determine which tuition applies to you
  2. Determine the number of credits that you will take through Flexible Learning
  3. Multiply the tuition by the number of credits
  4. Add to obtain a total

Textbook prices and tax for textbooks are not included in tuition calculation.

How do I gain access to my course?

After your enrollment has been processed, you will receive a registration confirmation email. Next, you will be sent an email requesting you to verify your email address.

Once you have verified your email, you will receive an email with instructions on how to create your Gatorlink account and how to access your course.

What about exams?

Online Proctoring

Our courses use Honorlock, an online proctoring service. All required coursework must be submitted prior to taking your exam(s). Flexible Learning courses contain one or more examinations. Courses which have proctored exams, requires a webcam with a microphone. Questions? Contact Honorlock support at (844) 243-2500 or by following this link https://honorlock.com/support/.

Who do I contact if I need special testing accommodations?

The Disability Resource Center (DRC) in the Dean of Students Office provides students and faculty with information and support regarding accommodations for students with disabilities. Staff at the Disability Resource Center will assist any student who registers as having a disability.

Official documentation of a disability is required to determine eligibility for appropriate accommodations. The professional employees at the Disability Resource Center serve as full-time advocates for students with disabilities ensuring students have physical and programmatic access to all college programs. Services provided by the Disability Resource Center (DRC) include testing accommodations and registration:

Flexible Learning students need to forward copies of any testing accommodations to our office after their enrollment is processed and they have registered with the DRC.

How do final grades work?

The final course grade is issued by the instructor. We suggest the final coursework be completed and submitted for grading a minimum of one week before the course expiration date.

If a student fails to complete the course before the course expiration date, a failing grade of "E", “E0” or “E1” may be recorded to the UF Registrar. Refer to the course syllabus for specific grading information. The UF Registrar is notified electronically of the final course grade. 

How do I order a transcript?

Verify your unofficial transcript to ensure your grade is posted prior to ordering. Some institutions have limits on the number of Distance Learning courses or transfer credits they will accept, so it is student's responsibility to check on the transfer of credit before enrolling.

There is a fee the registrar will collect prior to sending an official transcript to another institution; visit ONE.UF to  order your UF transcript.

If the online system cannot be used, contact the UF Registrar for instructions to mail in a request with a check or money order. They can be contacted by phone Monday-Friday, 8:00am to 5:00pm, at 352-392-1374. Persons with hearing impairments can call FRS # 800-955-8771 (TDD).

What about course cancellations, drops, and withdrawals?

Course Cancellation

Within 10 days of enrollment date

The request to cancel a course must be in writing and emailed to learn@dce.ufl.edu. It is the student's responsibility to verify that all cancellation requests have been received by the Flexible Learning office within the allotted time. No refunds are granted after 10 days.

Course Drops

Within 14 weeks of enrollment date

To drop a course, you need to email the Flexible Learning office at learn@dce.ufl.edu with a request to drop within 14 weeks of the date of enrollment. In addition to their own request by email, UF students must have advisor approval to drop a flexible learning course. An advisor can email learn@dce.ufl.edu with the student’s UF ID, the course that they want to drop, and confirmation of permission to do so. It is the student's responsibility to verify that all drop requests have been received by the Flexible Learning office within the allotted time. The course grade will appear as "W" on a UF transcript.

UF students must also have an Academic Advisor or Department Chair email the Flexible Learning office at learn@dce.ufl.edu within 14 weeks of the their enrollment date stating that they are approved to drop the course. The grade will appear as "W" for withdrawal on their UF Transcript. The course grade will not negatively affect a UF student’s UF GPA.

After the course expiration date

Course Withdrawals or Drops (Nonmedical)

Visit the UF Office of the University Registrar's website for Petition Information and Instructions for withdrawals or drops and retroactive withdrawals or drops. University of Florida policies and procedures must be followed. An approved withdrawal form must be submitted to the Office of the University Registrar, PO Box 114000, 222 Criser Hall, Gainesville, FL 32611-4000 or Fax: 352-846-1126 for review and final approval. Students must also notify the UF Flexible Learning office of this request. For more information on UF Withdrawal Policies, view here.

Medical and Retroactive Medical Course Withdrawals or Drops

Visit the UF Dean of Students Office website for the Medical Withdrawal Process for policies/ procedures. An approved withdrawal form must be submitted to the Dean of Student's Office for review and final approval. Students must also notify the UF Flexible Learning office of this request. For more information on UF Withdrawal Policies, view here.

What is plagiarism?

A student shall not represent as the student's own work all or any portion of the work of another. Plagiarism includes but is not limited to:

  • Quoting oral or written materials including but not limited to those found on the internet, whether published or unpublished, without proper attribution.
  • Submitting a document or assignment which in whole or in part is identical or substantially identical to a document or assignment not authored by the student. Source: Regulations of the University of Florida, UF-4.041. For more information, view the Student Honor Code and Student Conduct Code: Scope and Violations document.

For a violation or violations of the Honor Code, a student may receive any of the sanctions that can be imposed for Student Conduct Code violations, including but not limited to conduct probation, suspension and expulsion as well as any educational sanctions. In addition, students may receive the following:

  • Assignment grade penalty. The student is assigned a grade penalty on an assignment including but not limited to a zero.
  • Course grade penalty. The student is assigned a grade penalty in the entire course including but not limited to an "E".

Source: Regulations of the University of Florida, UF-4.047.

What if I see an H grade on my unofficial transcript?

An H grade serves as a placeholder on the unofficial transcript. The H grade is assigned to students who have not completed their flexible learning course requirements before the end of the traditional grade cycle. The UF student information system requires a “grade” to be entered at the end of each term. When the instructor submits a final grade, the H will be replaced.

If you see an H and have already completed your course, please contact the Flexible Learning office at learn@dce.ufl.edu.

Are my records confidential?

Yes. UF assures the confidentiality of educational records. This is done in accordance with the State University System's rules and state statutes, as well as The 1974 Family Educational Rights and Privacy Act (FERPA).

What if I have additional questions?

You can contact us at by email at learn@dce.ufl.edu or by phone 352-294-6300 Monday - Friday 8:00 a.m. - 4:30 p.m.  

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