Student Complaints & Grievances

Each Flexible Learning course has a process for, and will make every attempt to resolve, student complaints within the academic and administrative department. If you are unsure about who to contact, please email learn@dce.ufl.edu and a member of the Flexible Learning staff will forward your complaint to the appropriate UF administrative authority.

• Student Conduct Policy
• Student Complaint Policy

If an issue cannot be resolved at the department level, students have the right to file a complaint with the Office of the Ombuds or the Office of the Associate Provost for Teaching & Technology at distance@dce.ufl.edu.

The University is required to provide both current and prospective students with contact information for filing complaints with its accrediting body and the appropriate state agency for handling complaints in a student's resident state. The University of Florida is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACS). If you would like to file a complaint with the Southern Association of Colleges and Schools Commission on Colleges, download the SACS Complaint Procedures Form. If you have a complaint about a UF Flexible Learning course, contact the appropriate authority in your state of residence. Below is a list of available complaint process information for all states.

STATES