Frequently Asked Questions

Can I access a course syllabus before registering?

Yes. See a full list of our courses here. The course table is searchable and sortable and includes a link to the syllabus for each course.

How do I calculate tuition?

On the Courses page, click the link that says "Tuition & Fees" associated with your course of interest. The pop-up box includes an estimate of your tuition and fees. Tuition is also listed in the right column of each course profile. Notice that the price is per credit. There is also a Distance Learning Fee, which is per credit as well.

Calculate tuition:

  • Determine which tuition applies to you
  • Determine the number of credits that you will take through Flexible Learning
  • Multiply the tuition by the number of credits
  • Multiply the Distance Learning Fee by the number of credits
  • Add to obtain a total

Textbook prices and tax for textbooks are not included in tuition calculation.

I’m fully registered. How do I get started?

Obtaining access: Once the enrollment is processed (i.e. when we have all the information we need from you and have charged your card), you will be sent a welcome email the following business day with instructions on how to access the course.

What is plagiarism?

A student shall not represent as the student's own work all or any portion of the work of another. Plagiarism includes but is not limited to:

  • Quoting oral or written materials including but not limited to those found on the internet, whether published or unpublished, without proper attribution.
  • Submitting a document or assignment which in whole or in part is identical or substantially identical to a document or assignment not authored by the student. Source: Regulations of the University of Florida, UF-4.041. For more information, view the Student Honor Code and Student Conduct Code: Scope and Violations document.

For a violation or violations of the Honor Code, a student may receive any of the sanctions that can be imposed for Student Conduct Code violations, including but not limited to conduct probation, suspension and expulsion as well as any educational sanctions. In addition, students may receive the following:

  • Assignment grade penalty. The student is assigned a grade penalty on an assignment including but not limited to a zero.
  • Course grade penalty. The student is assigned a grade penalty in the entire course including but not limited to an "E".

Source: Regulations of the University of Florida, UF-4.047.

Who do I contact if I need special testing accommodations?

The Disability Resource Center (DRC) in the Dean of Students Office provides students and faculty with information and support regarding accommodations for students with disabilities. Staff at the Disability Resource Center will assist any student who registers as having a disability.

Official documentation of a disability is required to determine eligibility for appropriate accommodations. The professional employees at the Disability Resource Center serve as full-time advocates for students with disabilities ensuring students have physical and programmatic access to all college programs. Services provided by the Disability Resource Center (DRC) include testing accommodations and registration:

Flexible Learning students need to forward copies of any testing accommodations to our office after their enrollment is processed and they have registered with the DRC.

How do I petition for an extension?

Students are allowed 16 weeks, from their date of enrollment, to complete and submit their coursework. If the student has not submitted at least 50% of their coursework and have an extenuating circumstance preventing them from submitting the coursework, a failing grade of “E”, “E0” or “E1” will be issued and recorded to the UF Registrar.

If the student has made sufficient academic progress, which is defined as completing and submitting at least 50% of the coursework and have an extenuating circumstance, the student may petition the instructor for a course extension before the course expires. Each course extension request will be administratively evaluated. Instructors are not required to allow extensions. If a student does receive an extension, an incomplete grade of an “I” will be assigned as an interim grade. When the course is completed, the instructor will initiate the change of grade. After that, the “I” grade will be changed to the student’s final course grade on their transcript.

How do I request an official transcript?

Transcripts are available through ONE.UF. Use this site to verify that your final grade has been posted prior to ordering a transcript. During normal business hours, the final course grade will automatically be sent to the UF Registrar's office. Students must allow at least 5 business days for the registrar to post grades to a transcript. There is a fee the registrar will collect prior to sending an official transcript to another institution. For more information, visit ONE.UF for ordering a UF transcript.

If the online system cannot be used, contact the UF Registrar for instructions to mail in a request with a check or money order. They can be contacted by phone Monday-Friday, 8:00am to 5:00pm, at 352-392-1374. Persons with hearing impairments can call FRS # 800-955-8771 (TDD).

Will Flexible Learning buy back my textbook?

Textbooks purchased from the UF Flexible Learning Bookstore, except for ones with an access code, which are in continued use by UF Flexible Learning and are in good condition may be repurchased at 50% of the original purchase price 30 days from completion of or withdrawal from a course. Contact UF Flexible Learning for more details at 800-327-4218.

When mailing textbooks to our office, include a note with your full name, UFID number, address, phone number, and a statement that the textbooks are being returned for textbook buy-back. Checks will be issued and mailed to the payee.

Are my records confidential?

Yes. UF assures the confidentiality of educational records. This is done in accordance with the State University System's rules and state statutes, as well as The 1974 Family Educational Rights and Privacy Act (FERPA).

Important information to remember

  • Students may enroll in Flexible Learning courses at any time but need to complete their course(s) within 16 weeks from their date of enrollment. It is important to establish a regular study schedule as soon as the course materials are received, monitor progress closely, and do not lose track of time.
  • Refund Policy: tuition refund, minus a $25 drop fee, within 30 days of enrollment; written request required via email.
  • Course Drop Policy: To drop a course, email the Flexible Learning office at learn@dce.ufl.edu with a request to drop within 14 weeks of the date of enrollment. It is the student's responsibility to verify that all drop requests have been received by the Flexible Learning office within the allotted time. The course grade will appear as "W" on a UF transcript. (UF students need academic approval to drop a course.)
  • Grade Posting: final grades are posted to the student’s transcript to the term they enrolled in, regardless of the term in which the course is completed, as determined by the university calendar.

For any questions regarding policies, please contact Flexible Learning by email.