How Flex Works

What is Flexible Learning?

Flexible Learning courses are online, open-enrollment credit courses. The coursework is self-paced as long as it is submitted on a consistent basis, such as weekly or bi-weekly, and the course is completed within 16 weeks of the enrollment date. All of the Flexible Learning credit courses are offered online through the e-Learning management system called Canvas. The undergraduate credit courses offered are fully accredited by the Southern Association of Colleges and Schools Commission on Colleges. View Flexible Learning's online credit courses here.

How to enroll?

Enroll online here and register today!

Submit the required documents for either a UF student or a student at another university.

NOTE: Allow 5 business days for the UF Registrar to post course(s) in ONE.UF after your registration is processed. The course(s) will appear in the term which you registered.

Required Textbooks

Textbooks purchased through Flexible Learning are shipped the following business day by UPS. Depending on the location of residence in the US, expect delivery from UPS within 1-5 business days. Our office needs to be contacted if the materials are not received within 7 business days. Should textbooks be purchased elsewhere, make sure the ISBN number(s) match the textbooks we are using at the time of enrollment.

Course Management Systems

Our Flexible Learning courses are administered through Canvas, a learning management system. If you would like to learn more about e-Learning and Canvas view here, the FAQs for Students.

Exams

Most Flexible Learning courses contain one or more examinations. Our courses now utilize ProctorU, an online proctoring tool. Once enrolled, the course information will specify how to request a proctored exam. All required coursework must be submitted prior to requesting an exam.

Online Proctoring

Proctor U is the online proctoring service that we use. Please review your course syllabus to determine if your course currently uses ProctorU and to obtain instructions on how to use their proctoring service. If your course does have proctored exams, a webcam with a microphone is required. Test your computer here ProctorU Test It Out to ensure that you will be able to take the exams prior to registering.

Final Grades

The final course grade is issued by the instructor. We suggest the final coursework be completed and submitted for grading a minimum of one week before the course expiration date. Refer to the course syllabus for specific grading information.

The UF Registrar is notified electronically of the final course grade. Allow 5 business days for the UF Registrar to post final course grades to a UF transcript.

If a student fails to complete the course before the course expiration date, a failing grade of "E", “E0” or “E1” may be recorded to the UF Registrar.

Transcripts

The final course grade will appear on a UF transcript. Some institutions have limits on the number of Distance Learning courses or transfer credits they will accept, so it is student's responsibility to check on the transfer of credit before enrolling.

Ordering Transcripts

Transcripts are available through ONE.UF. Use this site to verify that your final grade has been posted prior to ordering a transcript. During normal business hours, the final course grade will automatically be sent to the UF Registrar's office. Students must allow at least 5 business days for the registrar to post grades to a transcript. There is a fee the registrar will collect prior to sending an official transcript to another institution. For more information, visit ONE.UF for ordering a UF transcript.

Course Cancellations and and Drops

Course Cancellation

Within 30 days of enrollment date

The request to cancel a course must be in writing and emailed to learn@dce.ufl.edu or faxed to 352-392-6950. Refunds will be the amount of tuition, less $25.00 per course. It is the student's responsibility to verify that all cancellation requests have been received by the Flexible Learning office within the allotted time. Textbooks, purchased from Flexible Learning, can be returned for a 100% refund (within the 30 day cancellation period) as long as they are in the original condition. Contact our office at 800-327-4218 with any questions. No refunds are granted after 30 days.

Course Drops

Within 14 weeks of enrollment date

To drop a course, you need to email the Flexible Learning office at learn@dce.ufl.edu with a request to drop within 14 weeks of the date of enrollment. In addition to their own request by email, UF students must have advisor approval to drop a flexible learning course. An advisor can email learn@dce.ufl.edu with the student’s UF ID, the course that they want to drop, and confirmation of permission to do so. It is the student's responsibility to verify that all drop requests have been received by the Flexible Learning office within the allotted time. The course grade will appear as "W" on a UF transcript.

UF students must also have an Academic Advisor or Department Chair email the Flexible Learning office at learn@dce.ufl.edu within 14 weeks of the their enrollment date stating that they are approved to drop the course. The grade will appear as "W" for withdrawal on their UF Transcript. The course grade will not negatively affect a UF student’s UF GPA.

Textbooks purchased from the UF Flexible Learning Bookstore, except for ones with an access code, which are in continued use by UF Flexible Learning and are in good condition may be repurchased at 50% of the original purchase price within 30 days from completion of or withdrawal from a course. Contact UF Flexible Learning for more details at 800-327-4218.

When mailing textbooks to our office, include a note with your full name, UF ID number, address, phone number, and a statement that the textbooks are being returned for textbook buy-back. Checks will be issued and mailed to the payee.

After the course expiration date

Course Withdrawals or Drops (Nonmedical)

Visit the UF Office of the University Registrar's website for Petition Information and Instructions for withdrawals or drops and retroactive withdrawals or drops. University of Florida policies and procedures must be followed. An approved withdrawal form must be submitted to the Office of the University Registrar, PO Box 114000, 222 Criser Hall, Gainesville, FL 32611-4000 or Fax: 352-846-1126 for review and final approval. Students must also notify the UF Flexible Learning office of this request. For more information on UF Withdrawal Policies, view here.

Medical and Retroactive Medical Course Withdrawals or Drops

Visit the UF Dean of Students Office website for the Medical Withdrawal Process for policies/ procedures. An approved withdrawal form must be submitted to the Dean of Student's Office for review and final approval. Students must also notify the UF Flexible Learning office of this request. For more information on UF Withdrawal Policies, view here.